Privacy Policy

1. Introduction

Little Carnations Soft Play LLC (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide to us when you visit our website, book a service, or interact with our business.

2. What Information We Collect

We may collect the following types of personal information:

• Full name
• Email address
• Phone number
• Event details (date, location, guest count, etc.)
• Child’s name/age (if voluntarily provided)
• Payment information (processed securely via third-party services like [Stripe/Square/PayPal])
• Any additional information you submit through contact or booking forms

3. How We Use Your Information

We use the information we collect to:

• Schedule and manage bookings
• Respond to inquiries or customer service requests
• Send booking confirmations and updates
• Improve our services and offerings
• Send occasional marketing emails (you may opt out anytime)

4. How We Share Your Information

We do not sell or rent your personal information. We may share your data with trusted third-party service providers who help us operate our business (e.g., payment processors, scheduling software) under confidentiality agreements.

We may also disclose your information if required by law or to protect our rights.

5. Data Storage and Security

We implement reasonable security measures to protect your data from unauthorized access, disclosure, or misuse. However, no system is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Website Analytics

Our website may use cookies and analytics tools (like Google Analytics) to collect non-personal data such as browsing behavior, pages visited, and device type. This helps us improve our site and user experience.

7. Your Rights

You have the right to:

• Access the personal data we have about you
• Request correction or deletion of your data
• Opt out of marketing communications at any time

To make a request, contact us at info@littlecarnations.com.

8. Children’s Privacy

Our services are intended for families with young children, but we do not knowingly collect personal data from children under 13 without parental consent.

9. Updates to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with a new effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Little Carnations Soft Play LLC

Email: info@littlecarnations.com